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FAQs

Shipping

We have extensive experience shipping plants interstate to Queensland and Victoria, as well as many areas of NSW and the ACT.
We have a range of options depending on your location, and are happy to do our utmost to find a shipping solution to suit. Shipping costs fluctuate so determining a price can be difficult.
Upon submitting your order please allow 1-2 business days for us to get back to you with an option.

Pickup is available from the nursery Monday to Friday 9-3 by appointment only.

Ordering

Available stock levels are usually adjusted every Monday by 11am. All plants are immediately allocated on receipt of a completed order.
Occasionally some limits will be placed on certain stock to ensure availability for all customers.
We aim to have orders packed and ready to be collected the following day or shipped within 3 business days depending on freight limitations.

Pre-ordering

Pre-orders for specific quantities of specific plants are available.
Depending on the time of year and the type of plant this can take between 3-6 months.
A 10% deposit is required when placing a pre-order.

Holding Stock

We sometimes get requests to hold stock to allow plants to grow to an advanced size. We are happy to do this, but as it takes up valuable growing space a charge of 15% per month held will be added to the cost of the plant. We cannot hold stock for a period more than 6 months.